FAQ hub

Everything you need to run inventory operations without noise

Answers to the most common questions from retail founders, finance leads, and operations teams evaluating Outlet Expense.

SOC 2 & ISO 2700199.99% uptime SLADedicated success partnerGlobal data residency
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Platform & onboarding

Outlet Expense is a composable inventory and operations OS that unifies POS, finance, HRM, and exporter workflows inside a single futuristic console.

Most teams launch their first market or store network in 3–4 weeks with white-glove onboarding, process mapping, and data migration support.

Yes. We offer guided pilots so your team can evaluate modules, connect data, and validate ROI before committing to a full rollout.

Absolutely. We support multi-country deployments, audit-ready permissions, and dedicated success teams for enterprise accounts.

Inventory & operations

Yes. Monitor every warehouse and storefront in real time, automate transfers, and set per-location safety stock with predictive guidance.

Our ledger unifies POS, wholesale, and subscription revenue. You can reconcile mixed payment methods and variance down to each SKU.

We provide REST APIs, webhooks, and pre-built connectors for ERPs, accounting suites, eCommerce platforms, and logistics providers.

HRM, finance, and exporter modules ship with the same interface. Approvals, payroll, budgeting, and compliance documents are orchestrated in one pane.

Security & support

We enforce SOC 2 and ISO 27001 controls, end-to-end encryption, daily backups, and granular access layers with biometric approvals.

24/7 incident response, dedicated customer success, and monthly optimization sessions are included for all plans.

Major credit cards, bank transfers, and custom invoicing for enterprise agreements are all supported.

Yes. Build role-based dashboards, export via CSV/API, or push data to your warehouse with our analytics toolkit.

Need more?

Partner with a success engineer to map your rollout in hours.

Share your current stack, regions, and timeline—we'll co-design a plan with staged milestones, migration steps, and automation ideas.

  • Priority onboarding windows
  • Dedicated Slack channel + war room
  • Migration kits for inventory, finance, HRM
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